CRM

CRM-service is a fully featured web-based Customer Relationship Management (CRM) and Sales Force Automation (SFA) solution to improve your sales productivity, boost up your win rates and grow your revenue. CRM-service also includes a full set of Marketing, online survey and other tools to integrate all customer knowledge to CRM. You can just start using CRM-service cloud services and take control of your work experience.

Building a solid CRM foundation is no easy task. Organizations must not only identify the best CRM technologies for their business but must also employ effective change management strategies to align their people and processes with customer relationship goals. Digiby’s CRM practice possesses significant experience implementing CRM solutions in a variety of industries around the world. We can help your company on a broad range of CRM priorities, from sales management to marketing automation to customer support and service.

Our team specializes in Salesforce.com. Our services run across the system development lifecycle from development, implementation and maintenance to testing, upgrades and managed services.

We will make your workflow easier. Highly flexible configuration options allow you to use only the features you need. Enabling features is as simple as clicking a button. CRM-service looks and works exactly as you want and needs it to with just a few clicks.

Benefits

  • Improve customer interactions and boost revenues with sales management tools for compensation, territory management, partner management and sales performance management.
  • Make sure the right messages are delivered to the right customers through the right channels. Leverage our solutions for campaign management, list management, and lead generation.
  • Improve your customer experience by using our case management, field service management, and self-service management solutions.
  • Automate business processes and increase productivity using proven BPM workflow management tools and integration software packages and our cross-industry expertise.